We use cookies to improve and analyze the website, for social media and to make sure you see relevant ads. By agreeing, you give us permission to use all cookies on our website. Want a user-friendly experience?

Exchanges and returns

Of course, there may be reasons for wanting to exchange and/or return a purchase. Your Lennycard is a personal and customized product. Due to the nature of the product, exchange and/or return is unfortunately not possible and the right of withdrawal is not an issue.
Mock-up

Exchanges and Returns at Lennycard

When purchasing products online, the customer normally has the legal possibility of dissolving the contract without giving reasons for 14 days. This cooling-off period then starts the day after the customer receives the product.

Products purchased through Lennycard's online store are custom made according to the specification entered by you. The right of withdrawal is therefore not applicable. This makes the sale final after successful payment.

Exclusion of the right of withdrawal is possible under Dutch law (Article 230p) for various products, including products:
a. that have been created by the entrepreneur in accordance with the customer's specifications;
b. that are clearly personal in nature;
c. that cannot be returned due to their nature.

By making purchases from Lennycard's webshop and agreeing to these terms and conditions, the customer waives the statutory cooling-off period.

Environment and Lennycard

With Lennycard you make an easy and a very good contribution to improving the environment. Every year 10 billion paper business cards are printed. Of these, 88%, or 8.8 billion, end up in the trash within two weeks!

How many trees would be saved if we replaced those 8.8 billion business cards by using the Lennycard? Well, one tree produces an average of 300 pounds of paper. A calculation tells us that with Lennycard we realize an actual saving of about 60,000 trees per year!

Woodpile